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AutoPay FAQ
What is AutoPay?
It is UCLA's recurring credit card payment process for the
Billing and Receivable system (BAR).
How do I sign up for
AutoPay?
AutoPay is no longer being offered as a payment option for
students. For existing AutoPay customers, we will continue this service as-is
until further notice is provided.
Why is AutoPay being
discontinued?
In order to ensure the security of your credit card information, we have opted
to no longer store credit card information. This reduces the University's
overall liability. Credit card payments can still be made through URSA. We are
constantly working on enhancements to URSA to provide students with a variety
of payment options.
When will my credit card be
charged?
Once a month (generally around the 5th working day of the
month) your credit card will be charged for the current balance of your Billing
and Receivable (BAR) account.
Will UCLA notify me whenever my
credit card is charged?
We will send you an email message whenever we charge your card.
Will UCLA notify me if my credit card
is about to expire?
We will send you an email message when your credit card is
about to expire. Therefore, it is extremely important that you keep
your UCLA email address current in URSA. Please
consult the online help on URSA for
information about updating your email address.
How do I cancel AutoPay?
You must submit a letter to the Remittance Processing Center to
cancel your AutoPay.
Why am I still receiving my monthly
billing statements even though I have signed up for AutoPay?
Beginning December 1, 2002, we will convert your BAR statement
presentation to e-Bill.
This means you will no longer receive the monthly paper statement. In lieu of
the paper statement, you may use URSA
Online to view and make payment on your BAR account. Student Accounting will
send you a monthly email reminder to review your account and make any required
payments even though you have signed up for AutoPay.
What else do I need to know?
It is your responsibility to update your credit card
information (in particular, the expiration date) whenever there is a change.
Your option will remain in force until the University has received
written notification with your signature of its termination or until your credit
card number is no longer valid.
Your payment will not be posted to your account if the credit card
transaction is not approved for any reason, including insufficient funds, closed or
unauthorized accounts. The University will not be responsible for loss of classes or
additional penalties.
You will still be responsible for completing your SHIP waiver
through the Arthur Ashe Student
Health Center web site. Please refer to the published dates for payment of fees
in the Schedule of
Classes. You should use the Student Health Services website for
these elections.
If you have additional payments, such as Financial Aid, stipends, or
waivers posted to your account which create a credit balance, a refund will be issued to
you in the form of a check or direct deposit (Bruin
Direct).
If you dispute your bill amount, want to stop a payment or change the
credit card number, submit your inquiry in writing to the Remittance
Processing Center.
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